1 reviews | Active since Oct 2012
Medical Aid top up ****
<p>I am a client of Stratum Benefits.</p> <p>I have submitted a claim and I have received excuse after excuse about missing documentation to non coverage of my claim to completing the wrong application form which was provided to me.</p> <p>Now I was passed from a StratumBenefit to Unity Health call centre to resolve.</p> <p>My claim has now been rejected, without informing me. I only found out after calling in myself.</p> <p>Please be warned this service is a ****. I will be taking this further with the relevant authorities and I will post the progress on this post if the outcome for others to follow suit.</p>
I was contacted by Stratum eventually and was send the correct documentation to resubmit. Problem resolved.
I was contacted by Stratum eventually and was send the correct documentation to resubmit. Problem resolved.
