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Marie louise Jansen van rensburg
1 reviews | Active since Jan 2014
28 Oct 2023, 22:10
LOT OF STORIES WHEN YOU CLAIM
Claim keeps on being rejected due to our plan not having Casualty benefit. We are on the Elite 500 option. Our brochure states a Casualty benefit. I send the brochure to the person handling the claim but with no luck.
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Replies (1)
Stratum Benefits (Pty) Ltd's replyOfficial
31 Oct 2023, 10:22Dear Marie,
We apologize that the outcome of your claim didn't meet your expectations.
We have escalated your complaint to our claims management team for urgent assistance.
Best regards,
The Stratum Benefits Team
We apologize that the outcome of your claim didn't meet your expectations.
We have escalated your complaint to our claims management team for urgent assistance.
Best regards,
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply31 Oct 2023, 10:22
Official
Dear Marie,
We apologize that the outcome of your claim didn't meet your expectations.
We have escalated your complaint to our claims management team for urgent assistance.
Best regards,
The Stratum Benefits Team
We apologize that the outcome of your claim didn't meet your expectations.
We have escalated your complaint to our claims management team for urgent assistance.
Best regards,
The Stratum Benefits Team