AK
Alexander K

1 reviews | Active since May 2023

30 May 2023, 09:39

Friendly & Efficient

The call was effortless and I was met with a friendly customer care team member on the other side of the call. Fantastic service from Mmasello at the customer care team and great advice on all the requirements to claim from my policy.

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Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply30 May 2023, 11:24
Official
Dear Alexander,

Thank you so much for the compliment, Mmasello is a new addition to our Contact Centre team and she is an absolute gem.

We will share the compliment with her and the team.

Thank you for allowing us to serve you.

Best regards
The Stratum Benefits Team