Don't chose stratum GAP cover, you will regret it.

My wife has been trying to cancel our Gap cover since the 20th of December and both of us couldn't get through to stratum telephonically. We then waited until the 2nd of January 2025 and their answer phone stated they are closed, We then tried again on the 6th of Jan and still no answer after trying to contact them 5 days consecutively my wife went on the website and got the email address, she emailed them to request a cancellation and up until today no feedback was received now we have 2 gap covers and have to pay for both of them since these stratum dont answer calls and reply to emails regarding cancellation they don't cancel our policy upon request and after going on Hellopeter I noticed other clients complaining about the exact same thing so it seems like not cancelling is a way of taking our money for the sake of the companies success. Your values and customer service will one day cause your clients to move elsewhere and you will lose your credibility in the sector.