AS
At S

1 reviews | Active since Nov 2021

09 Jan 2025, 11:02

Contact Stratum

I tried to contact Stratum for my annual cover letter for 2025. Email: no response. Whats-up: keep ask the some question. Website: submit enquiries, no response. Calls: waiting for long period, no answer. Live chat: response +- 1 hour

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply09 Jan 2025, 13:51
Official
Dear Mr. Struwig

Please accept our sincere apologies for any frustration caused.

We are experiencing high call volumes and an influx of enquiries.

The request has been escalated to our Membership Department for urgent assistance.
Best regards, 

The Stratum Benefits Team