IN
Inbavathie N

1 reviews | Active since Oct 2022

06 Oct 2022, 11:16

CASUALTY CLAIM

my plan is 11 years old, religiously pay my debit orders and lo and behold when i have a claim it is absolute torture. Benefits and exclusions change every year. I am just done with them. It is honestly not worth the hassle. I will be taking my business elsewhere

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Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply07 Oct 2022, 09:25
Official
Dear Inbavathie 

We are sorry that you were dissatisfied with the processing of your claim.

Our claims manager will be in touch with you soon to discuss your concerns.

Best regards
The Stratum Benefits Team