MN
Marisa N

1 reviews | Active since Oct 2024

07 Jul 2025, 10:23

Can't complain about the service since I have not yet received any

Don't care about members! Unable to bother communicating with members! Automated email response does not count as communication.

Have belonged to statum gap cover for more than 10 years and have never made 1 single claim. Followed their ridiculous long list of of requirements and submitted a claim for the first time on the 19th of June 25.

All I have received from them to-date is 1x Automated no-reply email stating that they have received the email and will get back to me within 10 days.

Nothing else!!!!!

Can't complain about the service since I have not yet received any

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply07 Jul 2025, 16:33
Official
Good day Mrs. Nabal,

Thank you for taking my call.

Kindly note that I will work through all the information that you sent via email and confirm if we have received all the outstanding documents.

We will be in contact with you soon.

Best regards,

The Stratum Benefits Team