JO
Juanita O

1 reviews | Active since Jun 2022

14 Jul 2022, 09:41

Call in regarding claims

14.07.2022 Pratika took my call - she was extremely professional and friendly on the phone. I was blown away by her expertise and assistance. She took the time to explain and assist me and made me feel completely as ease. Stratum, this is my second ever call to you guys, and I have to say that I am really impressed! Your call centre personnel are knowledgeable and have excellent customer and telephone skills. Thank you so much Pratika and Stratum!!

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Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply14 Jul 2022, 10:47
Official
Dear Juanita,

Thank you for the beautiful compliment, we are happy that we got the opportunity to serve you.

We will share your compliment with Pratika and the team.

Best regards
The Stratum Benefits Team