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yamuna P

1 reviews | Active since Jul 2014

27 May 2019, 20:15

Attitude and customer care

Hello, Made a mistake to enrol the policy and asked to rectify the mistake since 15th May. There is no response from the person who makes the mistake and the person who supposed to rectify. There is no professionalism and attitude is very bad.

0
Replies (1)
Stratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd's reply13 Jun 2019, 16:11
Official
Dear Yamuna, 


We have tried to contact you telephonically to apologise and resolve your query. 

Please advise whether you have been assisted herein.

Regards, 

Stratum Benefits