GS
Gertrude S
1 reviews | Active since Mar 2023
24 Mar 2023, 11:06
9/10
Very good service, but sometimes it just takes a bit long to pay out the claim!
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Replies (1)
Stratum Benefits (Pty) Ltd's replyOfficial
27 Mar 2023, 11:55Dear Gertrude,
Thank you for your feedback.
Our team is working hard to ensure that claims are processed accurately in accordance with our qualifying criteria. We could also request additional documents when assessing a claim to ensure that we are paying the correct amounts which might cause a delay in having your claim processed and finalized.
Thank you for always choosing us as your preferred Gap provider.
Best regards
The Stratum Benefits Team
Thank you for your feedback.
Our team is working hard to ensure that claims are processed accurately in accordance with our qualifying criteria. We could also request additional documents when assessing a claim to ensure that we are paying the correct amounts which might cause a delay in having your claim processed and finalized.
Thank you for always choosing us as your preferred Gap provider.
Best regards
The Stratum Benefits Team
Stratum Benefits (Pty) Ltd's reply27 Mar 2023, 11:55
Official
Dear Gertrude,
Thank you for your feedback.
Our team is working hard to ensure that claims are processed accurately in accordance with our qualifying criteria. We could also request additional documents when assessing a claim to ensure that we are paying the correct amounts which might cause a delay in having your claim processed and finalized.
Thank you for always choosing us as your preferred Gap provider.
Best regards
The Stratum Benefits Team
Thank you for your feedback.
Our team is working hard to ensure that claims are processed accurately in accordance with our qualifying criteria. We could also request additional documents when assessing a claim to ensure that we are paying the correct amounts which might cause a delay in having your claim processed and finalized.
Thank you for always choosing us as your preferred Gap provider.
Best regards
The Stratum Benefits Team