SM
Siyabonga M

1 reviews | Active since Mar 2015

15 Dec 2015, 15:40

******** Debit of my bank account

This so called 3rd party agent called Stratcol has been debiting money from my account every month and I don't even know what it's for? R90 and R89.00 a month for a service I don't know about.<br> <br> They said that it is for MyLife Direct, I called the number they gave me and the guy on the line Dene Padiyachee (if thats his real name) could not verify me as an account holder, produce any evidence (written or verbal) where I signed for such services, im still awaiting to be refunded for all the months these people have debited from my account.<br> <br> I think this is appalling that in 2015 we have instances like this and this is ***** at the highest degree where these companies take advantage of people because they think you will not follow up. THIS IS A CRIME ANDI WANT MY MONEY ALL OF IT, <br> <br> Im busy trying to get the adress as everyday when i call i do not get it, if and when i get it i will go there and there will be hell to pay

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Replies (1)
StratCol
StratCol's reply15 Dec 2015, 20:56
Official
Hello siya.mhlongo@,

We are a debit order facilitator that collect premiums on behalf of our clients. We will assist you to resolve the issue. The owner of My Life Direct is Dean Padyachee. Please expect a call from him tomorrow. We will be grateful if you can mail the last reference number as it appears on your bank statement to enable us to trace the transaction

Regards