NM
Nkosinathi M
1 reviews | Active since Feb 2011
02 Apr 2015, 14:11
Unauthozed Debit Money Tips
I was tempted to just do a copy paste from other complaints about Money Tips. Please advise how Stratcol can just go into a persons bank account and debit without their concent? I got a debit of R129.99 against my name from Money Tips which is using Stratcol as their facilities, I got a number *** from the a call center agent that works for Stratcol to get in contact with this company, which when you call them obviously you cant get through. I demand that you dont debit my account again with immidiate effect! what you are doing is *****!!!
Helpful (0)
Replies (1)0
Replies (1)StratCol's replyOfficial
06 Apr 2015, 21:38Hello NMNISI,
We thank you for your enquiry - we will escalate the matter to our Call Centre manager to contact our User Moneytips and assist you with obtaining the authorisation for the debit. Please note that we have blocked your account whilst investigation your complaint.
Thanking You
We thank you for your enquiry - we will escalate the matter to our Call Centre manager to contact our User Moneytips and assist you with obtaining the authorisation for the debit. Please note that we have blocked your account whilst investigation your complaint.
Thanking You
StratCol's reply06 Apr 2015, 21:38
Official
Hello NMNISI,
We thank you for your enquiry - we will escalate the matter to our Call Centre manager to contact our User Moneytips and assist you with obtaining the authorisation for the debit. Please note that we have blocked your account whilst investigation your complaint.
Thanking You
We thank you for your enquiry - we will escalate the matter to our Call Centre manager to contact our User Moneytips and assist you with obtaining the authorisation for the debit. Please note that we have blocked your account whilst investigation your complaint.
Thanking You
