LH
Lorenzo H
1 reviews | Active since Feb 2016
24 Nov 2018, 13:45
Unauthorized debit orders
I have debit order orders debited against my account forUnitedrew ********** 501ref ********** acc Repay ********** 499 190.00 7 151.41 23/11/2018 23/11/2018 Debit Order Fee 3.73 7 147.68 23/11/2018 23/11/2018 Rescue ********** 302586ref ********** acc Repay ********** 579 90.00 7 057.68 23/11/2018 23/11/2018 Debit Order Fee 3.73 7 053.95 23/11/2018 23/11/2018 Mediassist ********** 699ref ********** acc Repay ********** 804 90.00 6 963.95 23/11/2018 23/11/2018 Debit Order Fee 3.73 6 960.22 23/11/2018 23/11/2018 Legaleye ********** 563ref ********** acc Repay ********** 295 90.00 6 870.22 23/11/2018 23/11/2018 Debit Order Fee 3.
Helpful (0)
Replies (9)0
Replies (9)LH
Lorenzo H's updateReviewer Update
24 Nov 2018, 13:57Can this debit orders please be stopped it's canceled on the 11th October 2018 within the cooling off period.
LH
Lorenzo H's update24 Nov 2018, 13:57
Reviewer Update
Can this debit orders please be stopped it's canceled on the 11th October 2018 within the cooling off period.
StratCol's replyOfficial
26 Nov 2018, 08:57Dear Lorenzo H,
Kindly be advised that StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference numbers on your bank statement or the debited account number.
Trusting that you find the above in order.
We await your response.
Kind regards,
StratCol Team
Kindly be advised that StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference numbers on your bank statement or the debited account number.
Trusting that you find the above in order.
We await your response.
Kind regards,
StratCol Team
Best regards,
StratCol's reply26 Nov 2018, 08:57
Official
Dear Lorenzo H,
Kindly be advised that StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference numbers on your bank statement or the debited account number.
Trusting that you find the above in order.
We await your response.
Kind regards,
StratCol Team
Kindly be advised that StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference numbers on your bank statement or the debited account number.
Trusting that you find the above in order.
We await your response.
Kind regards,
StratCol Team
Best regards,
LH
Lorenzo H's updateReviewer Update
26 Nov 2018, 10:41Good day,
I am not sure which is the reference numbers but here is the details as per statement:
Unitedrew ***ref***acc Repay ***
Rescue***586ref***accRepay ***
Mediassist***ref***acc Repay ***
Legaleye ***ref***acc Repay ***
Can you please look into the matter and respond at your earliest convenience.
LH
Lorenzo H's update26 Nov 2018, 10:41
Reviewer Update
Good day,
I am not sure which is the reference numbers but here is the details as per statement:
Unitedrew ***ref***acc Repay ***
Rescue***586ref***accRepay ***
Mediassist***ref***acc Repay ***
Legaleye ***ref***acc Repay ***
Can you please look into the matter and respond at your earliest convenience.
StratCol's replyOfficial
26 Nov 2018, 11:53Good day Lorenzo H,
Thank you for the references above.
Kindly note that our user in question makes use of more than one debit order facilitator and unfortunately the transactions on your post were not facilitated by us (StratCol).
Below is the user`s contact details, please utilize same to be in contact with them in order to resolve the matter and at the same breath it will be appreciated if this post can be removed as this matter does not involve StratCol.
United Call Centre Solutions Pty (Ltd)
***
***
Trusting that you find the above in order.
Kind regards,
StratCol Team
Thank you for the references above.
Kindly note that our user in question makes use of more than one debit order facilitator and unfortunately the transactions on your post were not facilitated by us (StratCol).
Below is the user`s contact details, please utilize same to be in contact with them in order to resolve the matter and at the same breath it will be appreciated if this post can be removed as this matter does not involve StratCol.
United Call Centre Solutions Pty (Ltd)
***
***
Trusting that you find the above in order.
Kind regards,
StratCol Team
Best regards,
StratCol's reply26 Nov 2018, 11:53
Official
Good day Lorenzo H,
Thank you for the references above.
Kindly note that our user in question makes use of more than one debit order facilitator and unfortunately the transactions on your post were not facilitated by us (StratCol).
Below is the user`s contact details, please utilize same to be in contact with them in order to resolve the matter and at the same breath it will be appreciated if this post can be removed as this matter does not involve StratCol.
United Call Centre Solutions Pty (Ltd)
***
***
Trusting that you find the above in order.
Kind regards,
StratCol Team
Thank you for the references above.
Kindly note that our user in question makes use of more than one debit order facilitator and unfortunately the transactions on your post were not facilitated by us (StratCol).
Below is the user`s contact details, please utilize same to be in contact with them in order to resolve the matter and at the same breath it will be appreciated if this post can be removed as this matter does not involve StratCol.
United Call Centre Solutions Pty (Ltd)
***
***
Trusting that you find the above in order.
Kind regards,
StratCol Team
Best regards,
LH
Lorenzo H's updateReviewer Update
26 Nov 2018, 12:11My bank confirmed that these ********** debit orders is all linked to you.
LH
Lorenzo H's update26 Nov 2018, 12:11
Reviewer Update
My bank confirmed that these ********** debit orders is all linked to you.
StratCol's replyOfficial
26 Nov 2018, 12:30Good day Lorenzo H,
Kindly furnish us with the name of the bank ,branch and the contact person as we would like to further do our own investigation to get to the bottom of the matter.
We thank you.
Awaiting your response.
Kind regards,
StratCol Team
Kindly furnish us with the name of the bank ,branch and the contact person as we would like to further do our own investigation to get to the bottom of the matter.
We thank you.
Awaiting your response.
Kind regards,
StratCol Team
Best regards,
StratCol's reply26 Nov 2018, 12:30
Official
Good day Lorenzo H,
Kindly furnish us with the name of the bank ,branch and the contact person as we would like to further do our own investigation to get to the bottom of the matter.
We thank you.
Awaiting your response.
Kind regards,
StratCol Team
Kindly furnish us with the name of the bank ,branch and the contact person as we would like to further do our own investigation to get to the bottom of the matter.
We thank you.
Awaiting your response.
Kind regards,
StratCol Team
Best regards,
LH
Lorenzo H's updateReviewer Update
26 Nov 2018, 12:34cant recall the consultant name but details:
Capitec
Shop 7, Stanford Quarter, Stanford Rd, Korsten, Port Elizabeth, ***2 043
LH
Lorenzo H's update26 Nov 2018, 12:34
Reviewer Update
cant recall the consultant name but details:
Capitec
Shop 7, Stanford Quarter, Stanford Rd, Korsten, Port Elizabeth, ***2 043
StratCol's replyOfficial
26 Nov 2018, 13:14Dear Lorenzo,
We do thank you for the details above and we will sure utilize them to get to the bottom of the matter with mentioned bank.
Your references have however been forwarded to United Call Centre Solutions and they have been advised to contact in that regard.
As we have categorically stated that the debits in question were not facilitated by us (StratCol), therefore the bank provided you with incorrect information. It is advisable that you communicate this with them using the post as reference.
On that note, We at StratCol deem the matter closed.
Kind regards,
StratCol Team
We do thank you for the details above and we will sure utilize them to get to the bottom of the matter with mentioned bank.
Your references have however been forwarded to United Call Centre Solutions and they have been advised to contact in that regard.
As we have categorically stated that the debits in question were not facilitated by us (StratCol), therefore the bank provided you with incorrect information. It is advisable that you communicate this with them using the post as reference.
On that note, We at StratCol deem the matter closed.
Kind regards,
StratCol Team
Best regards,
StratCol's reply26 Nov 2018, 13:14
Official
Dear Lorenzo,
We do thank you for the details above and we will sure utilize them to get to the bottom of the matter with mentioned bank.
Your references have however been forwarded to United Call Centre Solutions and they have been advised to contact in that regard.
As we have categorically stated that the debits in question were not facilitated by us (StratCol), therefore the bank provided you with incorrect information. It is advisable that you communicate this with them using the post as reference.
On that note, We at StratCol deem the matter closed.
Kind regards,
StratCol Team
We do thank you for the details above and we will sure utilize them to get to the bottom of the matter with mentioned bank.
Your references have however been forwarded to United Call Centre Solutions and they have been advised to contact in that regard.
As we have categorically stated that the debits in question were not facilitated by us (StratCol), therefore the bank provided you with incorrect information. It is advisable that you communicate this with them using the post as reference.
On that note, We at StratCol deem the matter closed.
Kind regards,
StratCol Team
Best regards,
LH
Lorenzo H's updateReviewer Update
26 Nov 2018, 14:48Thank you very much for the prompt response and much obliged
LH
Lorenzo H's update26 Nov 2018, 14:48
Reviewer Update
Thank you very much for the prompt response and much obliged