OK
Oksana K
1 reviews | Active since Jun 2010
07 Nov 2017, 20:42
Unauthorized debit orders
Money debited from my account with some dodge name and reference number.
Helpful (0)
Replies (7)0
Replies (7)
StratCol's replyOfficial
08 Nov 2017, 07:48Dear Anna ,
StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Trusting that you find the above in order.
Kind regards,
StratCol
Best regards,
StratCol's reply08 Nov 2017, 07:48
Official
Dear Anna ,
StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Trusting that you find the above in order.
Kind regards,
StratCol
Best regards,
OK
Oksana K's updateReviewer Update
08 Nov 2017, 21:05Good day,
Thank you for your prompt response. The debited bank account number: ***. The descriptions that reflect on my bank statement are as follows: 1) U Rewards ***ufgdo171030naedo Dr *** ;
2) Uassist ***ufgdo171030naedo Dr *** .
Your assistance regarding this will be greatly appreciated.
OK
Oksana K's update08 Nov 2017, 21:05
Reviewer Update
Good day,
Thank you for your prompt response. The debited bank account number: ***. The descriptions that reflect on my bank statement are as follows: 1) U Rewards ***ufgdo171030naedo Dr *** ;
2) Uassist ***ufgdo171030naedo Dr *** .
Your assistance regarding this will be greatly appreciated.
OK
Oksana K's updateReviewer Update
08 Nov 2017, 21:05Good day,
Thank you for your prompt response. The debited bank account number: ***. The descriptions that reflect on my bank statement are as follows: 1) U Rewards ***ufgdo171030naedo Dr *** ;
2) Uassist ***ufgdo171030naedo Dr *** .
Your assistance regarding this will be greatly appreciated.
OK
Oksana K's update08 Nov 2017, 21:05
Reviewer Update
Good day,
Thank you for your prompt response. The debited bank account number: ***. The descriptions that reflect on my bank statement are as follows: 1) U Rewards ***ufgdo171030naedo Dr *** ;
2) Uassist ***ufgdo171030naedo Dr *** .
Your assistance regarding this will be greatly appreciated.
StratCol's replyOfficial
09 Nov 2017, 14:06Dear Vao ,
Thank you for supplying the transaction information to us . We have traced your transaction on the system and contacted our user. They will be contacting you shortly.
Best Regards ,
StratCol
Best regards,
StratCol's reply09 Nov 2017, 14:06
Official
Dear Vao ,
Thank you for supplying the transaction information to us . We have traced your transaction on the system and contacted our user. They will be contacting you shortly.
Best Regards ,
StratCol
Best regards,
StratCol's replyOfficial
16 Nov 2017, 08:54Dear Vao ,
We have noticed that despite our user contacting you regarding the above allegations and the fact that we have received the mandate where you agreed with the user in question, the above statement is still not retracted.
We await your response.
Regards,
StratCol
Best regards,
StratCol's reply16 Nov 2017, 08:54
Official
Dear Vao ,
We have noticed that despite our user contacting you regarding the above allegations and the fact that we have received the mandate where you agreed with the user in question, the above statement is still not retracted.
We await your response.
Regards,
StratCol
Best regards,
OK
Oksana K's updateReviewer Update
16 Nov 2017, 17:33Good day,
I have not received any communication from your user. Is it possible for you to provide me with your user's details, or perhaps the copy of the mandate?
My email address is: *** ; and cellphone number: ***.
OK
Oksana K's update16 Nov 2017, 17:33
Reviewer Update
Good day,
I have not received any communication from your user. Is it possible for you to provide me with your user's details, or perhaps the copy of the mandate?
My email address is: *** ; and cellphone number: ***.
StratCol's replyOfficial
20 Nov 2017, 08:15Dear Vao,
In reference to the email you sent to us on the 17 November 2017, we are glad that the matter has been resolved.
Kind regards,
StratCol
Best regards,
StratCol's reply20 Nov 2017, 08:15
Official
Dear Vao,
In reference to the email you sent to us on the 17 November 2017, we are glad that the matter has been resolved.
Kind regards,
StratCol
Best regards,