MG
Michelle G

1 reviews | Active since Mar 2020

30 Mar 2021, 12:47

Unauthorized debit order!

Got a sms this morning from StratCol reminding me of my debit order on 2021-04-01 in favor of AFFFUNERAL for R345.00...I don't know who this StratCol or AFFFUNERAL is. I didn't sign or agreed on any debit order!!!! Why would people just mess in other people's bank accounts. I better stop what you doing!!!!

0
Replies (4)
StratCol
StratCol's reply30 Mar 2021, 14:06
Official
Dear Michelle Gallant, 
 
StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
 
 To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
 
 Trusting that you find the above in order. 

Kind regards,

StratCol Team
StratCol
StratCol's reply30 Mar 2021, 15:42
Official
Dear Michelle, 

Kindly note that in tracing the debits with your account number, we could not find any transactions however your mobile number which the message was received has provided us with information not relating to your account number.

On this note, an sms was sent to an incorrect mobile number in error. Our user will be notified of the matter and same will be rectified soonest.

Apologies for the inconvenience this may have caused.

Trusting that you find the above in order.

Thank you.

Kind regards,

StratCol Team
MG
Michelle G's update30 Mar 2021, 15:51
Reviewer Update
Thank you Catherine from StratCol for your help and putting me at ease. You are a star!
StratCol
StratCol's reply30 Mar 2021, 15:53
Official
Thank you for taking my call Michelle. I am glad I could help :-)