QT
Queen T

1 reviews | Active since Feb 2016

26 Feb 2016, 13:07

Unauthorized debit order

My Name is Queen, i am very irritated by Stratcol ltd who debited my account for something called life care R99, i called my bank to reverse the amount that was debited on the 25th, they went again today on the 26th to debit my account with the same amount. I did not sign up for this and i demand that they cancel whatever unauthorized debit order that they busy processing in my account or else i will be taking legal actions against them. i do not have money to play and pay for things that i do not know

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Replies (1)
StratCol
StratCol's reply26 Feb 2016, 14:26
Official
Hello Queent00,

Thank you for advising StratCol of your concern.

We have attempted twice to get in touch with you on the mobile number provided above to discuss the matter to no avail.

Kindly provide us with 9 digit reference numbers for the debits in question appearing on your bank statement to enable us to trace which of our users has initiated them and therefore investigate further.

We hope to hear from you soonest.

Kind regards,

StratCol Team

Best regards,