UNAUTHORIZED DEBIT

Good day<br> I discovered that I was debited R99 from a company called MZANSITEL. I tried googling the company to find out who they were and why did they debit my account when I had no dealings with them before. They dont exist. I contacted my bank to do a reversal and they then gave me STATCOL's number as they were responsible to the actual debit. <br> <br> STRATCOL then gave me MZANSITEL's telephone number. When I tried calling it for the first time it said the number did not exist,second time I went through to a lady called Camray who sounded very ***** and assured me that they will do an investigation and contact me advising me why they debited my account without ever having any contact with me.<br> <br> She proceeded to ask for my account number which I refused to give, she then asked for the ref#, my name and cell number. She kept insisting on getting my surname but I refused and said if they were able to get my account number they can surely get my surname.<br> <br> I was told they will be in contact with me in the next 24 hours. But this is scary that there are people out there who have access to our banking details and hire debt companies to ***** our money. Why do they not contact the person first?