AM
Andile M
1 reviews | Active since Jul 2015
04 Aug 2015, 15:52
UNAUTHORISED LLC, LEACOL AND STRATCOL DEBITS
I noticed some debits on my account with description LLC Collect, and Leacol. I then contacted Stratcol as I received their details from my bank. Stratcol has, for more than a week now, delayed in providing me with a proper response or credit my account with a refund. They have claimed not be liable for the LLC Collect debits, but only for the Leacol debits. However, the contact numbers that they provided for Leacol refer me back to Stratcol! It appears that LLC Collect (Woza 2010 Trading), Leacol and Stratcol are either linked or one and the same entity. Please return all debits debited against my account!!! Or provide me with proof that I consented to the debits.
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StratCol's replyOfficial
04 Aug 2015, 16:34Hello dearjohn78,
Thank you for your enquiry. We are aware of your query which was send to us by our Call Centre, due to the fact that LLC Collect is no longer a user of us certain steps needed to be followed before our response to you. Please expect a call from our Call Centre tomorrow to inform you of progress made.
Regards Stratcol
Thank you for your enquiry. We are aware of your query which was send to us by our Call Centre, due to the fact that LLC Collect is no longer a user of us certain steps needed to be followed before our response to you. Please expect a call from our Call Centre tomorrow to inform you of progress made.
Regards Stratcol
StratCol's reply04 Aug 2015, 16:34
Official
Hello dearjohn78,
Thank you for your enquiry. We are aware of your query which was send to us by our Call Centre, due to the fact that LLC Collect is no longer a user of us certain steps needed to be followed before our response to you. Please expect a call from our Call Centre tomorrow to inform you of progress made.
Regards Stratcol
Thank you for your enquiry. We are aware of your query which was send to us by our Call Centre, due to the fact that LLC Collect is no longer a user of us certain steps needed to be followed before our response to you. Please expect a call from our Call Centre tomorrow to inform you of progress made.
Regards Stratcol