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1 reviews | Active since Mar 2014

02 Apr 2015, 10:31

Unauthorised debit order - Money Tips

My bank account was debited without my knowledge by a \company"called Money Tips for R129.99. I phoned this Money Tips *** phoned a phew times as the number was busy I eventually got through a Nisha answered. I asked her how they just debit peoples accounts with out their knowledge. As all she could tell me it a lifestyle club card. And I have to go into my bank and reverse the payment myself. Now my argument with Stratcol is I think you are aware of unaware that this Money Tips is a bogas operation that uses your company as debit facilitator. How can this be allowed! This is a form of identity *****. And as I have seen there has been many complaints regarding this Money Tips. It raises a lot of questions. How many people a month do they do this 2."""

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Replies (1)
StratCol
StratCol's reply06 Apr 2015, 21:48
Official
Hello marykamarais,

We will escalate your complaint to our Compliance Officer for assistance. You can also send the 8 or 9 digit reference number to our *** or *** email address - we can then allocate the transaction details and log a complaint on your behalf with our User.

Thanking You
StratCol

Best regards,