1 reviews | Active since Feb 2017
STRATCOL/ UNITED CALL CENTRE SOLUTIONS - **U-ASSIST / U-REWARDS
I have debit orders debited against my bank account for U-Assist. I have NO idea what this is. But it seems the debits are administered with Stratcol for third parties. the contact number for UNITED CALL CENTER SOLUTIONS (U-ASSIST / U-REWARDS) ********** 308 does not exist, I have been calling this number days on end- and not a SOUL has answered this telephone line. please sort this out immediately - I have been incurring debit order UNPAID charges from ABSA for R150,00 every month for debiting on an unauthorized date. every month , seriously... I want my money BACK. if the debit for U assist goes OF today and returns as UNPAID - due to insufficient funds.. I think i will take this matter to the ombudsman , stating the fact the STRATCOL & UNITED CALL CENTRE SOLUTIONS CANT HELP ME. I DID NOT SIGN UP FOR ANY OF THIS - FOR THEM TO DEBIT ME CONTINUOUSLY. 23 FEB 2018 / UASSIST/ ********** 45 UFGDO R139.00
Dear Kim,
Thank you for advising StratCol of your concern and it will be a pleasure for us to assist in resolving the matter.
StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Awaiting your response.
Kind regards,
StratCol Team
Dear Kim,
Thank you for advising StratCol of your concern and it will be a pleasure for us to assist in resolving the matter.
StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Awaiting your response.
Kind regards,
StratCol Team
Dear Kim,
Kindly be advised that we have received a mandate from our user where your agreement was established and that you have been contacted in that regard.
We now consider the matter closed.
Thank you
Kind regards,
StratCol Team
Dear Kim,
Kindly be advised that we have received a mandate from our user where your agreement was established and that you have been contacted in that regard.
We now consider the matter closed.
Thank you
Kind regards,
StratCol Team