Stratcol

There was no SECOND call made from my side. You are transferred to a department where the debit order is confirmed. There a kind gentleman informed I was MISLED by the consultant, there is NO cellphone included like I was told. I told him in that case, I am NOT interested. He told me no problem, they will cancel the deal. Then the consultant called me back in a few minutes. She wanted to know why I am cancelling. I told her because there is NO cellphone included (ANY phone I want), like she told me. She went om rambling that the other gentleman did not know what he is talking about. I told her again, sorry I not interested anymore. She replied: "Iyoh!! Heh eh!! I got the recording where you agreed. I will just submit that. I told her IF YOU DO that, I will cancel the debit order anyway at my bank. She told me I can try, but I will not be able to stop it. My questions now: This company went ahead with the debit order anyway. WHERE IS MY CELLPHONE THEN? Where is the courier waybill that they send my cellphone. I wanted a Huawei P10. IF......they supply me with a Huawei P10 for R290 a month (the amount of the debit order), I will go ahead with the deal. No problem. You can hear CLEARLY on the recording where this consultant ensured me a cellphone is included for R290 a month, ANY cellphone of my choice. NOW......I DEMAND this Huawei P10 for the PREVIOUSLY "agreed" amount of R290. This email below is an insult to me, not a question: Meneer U het ontken dat u magtiging gegee het. Aangeheg die opname deur ons klient verskaf. Die stem daarop klink soos u sin. As u teen Maandagoggend nog nie ontken het dat dit u stem is nie, aanvaar ek dat dit wel u is.