Repeated unauthorized debits on my account
<p>For the better part of six months now StratCol has been debiting my account at least twice a month. I have never authorised any such debit and make a point of reversing them whenever they occur.</p> <p> </p> <p>Unfortunately ABSA are either vastly *********** or hugely unhelpful - I've yet to decide which. According to them, while they can reverse the payments, they can't stop the debit order itself - instead, I need to contact you people and somehow convince you to stop *****ing my money.</p> <p> </p> <p>Fat chance!</p> <p> </p> <p>Your phone line is always "experiencing a high volume of calls". I have better things to do than waste hours of my time sitting on hold!</p> <p> </p> <p>And perhaps you might check your emails once in a while? And reply to them? Hmm? Just a suggestion.</p> <p> </p> <p>All of these debits have been under the auspices of LEGALCOVR, which as far as I can determine - does not exist! Nor, for that matter, have I had ANY dealings with them (possibly because they don't exist).</p> <p> </p>
Good day Russell Nel ,
We thank you for advising us of your concern and giving us an opportunity to assist you in this matter.
The reference you have provided us below has enabled us to trace the debit order in question and also the initiators whom in this case is our user Legal Cover.
Our user will be contacted by us and of course be notified of query at hand.
You will be contacted soonest and advised of the progress.
Kind regards,
StratCol Team
Good day Russell Nel ,
We thank you for advising us of your concern and giving us an opportunity to assist you in this matter.
The reference you have provided us below has enabled us to trace the debit order in question and also the initiators whom in this case is our user Legal Cover.
Our user will be contacted by us and of course be notified of query at hand.
You will be contacted soonest and advised of the progress.
Kind regards,
StratCol Team
