JB
Jade B

1 reviews | Active since Nov 2015

25 Nov 2015, 10:04

Lifecare unauthorised debit order

This company has been taking money from my account since August. I have never signed any agreements for this, and this month they decided to take the amount of twice! <br> I block the transaction with my bank but the supplier simply changes the debit order date which allows the transaction to go through.<br> I am no owed R495. How do I get this to stop? This is completely unacceptable!

0
Replies (1)
StratCol
StratCol's reply25 Nov 2015, 10:22
Official
Hello Jadeb13,

Thank you for advising StratCol of your concern.

StratCol is a third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.

To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.

Trusting that you find the above in order.

We hope to hear from you soon.

Kind regards ,

StratCol Team

Best regards,