FH
Faith H

1 reviews | Active since Nov 2014

04 Jul 2016, 08:18

******* debit order from my bank account

<p>My ABSA account was debited for the amount of R250 without my consent on 30 June 2016. The reference stated "LEGALCOVR" with a so-called reference number included. I have never signed up for any legal cover and I find it absurd that this debit order went ahead without me having to authorize whether verbally or in written form. This needs to stop asap! What is even worse is the unprofessional conduct you make over the telephone when one calls to complain. If you cannot make money legally, close your business down and get a job.</p>

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Replies (3)
StratCol
StratCol's reply06 Sept 2016, 10:27
Official

Dear Faith,

We apologise for the delay in response to your message , there has been a migration on the Hello Peter website and we only got your it now.

Kindly advise if you have been assisted with the matter or not.

Awaiting your response.

Kind regards,

StratCol

FH
Faith H's update06 Sept 2016, 12:50
Reviewer Update

Good day

I have not been assisted. I was informed that proof of the debit order requests would be emailed to me. It has been two months and I am still waiting for that email. I have called several times but no luck.

Regards

StratCol
StratCol's reply01 Nov 2016, 11:56
Official

Dear Faith ,

We apologize for the delay in response.

Thank you for advising StratCol of your concern.

The matter has been escalated to our user Legal Cover to contact you in this regard.

Kind regards,

StratCol Team