RT
Ridovhona T

1 reviews | Active since Aug 2011

10 Apr 2015, 09:56

********** Debits on my Capitec Account

I realized there was a ********** debit from my account of R129.99 conducted by Stratcol, upon inquiring, Stratcol told me they have conducted the debit on behalf of Moneytips in Durban *** when I phone the number, there is no response and a very ***** voice mail. I spoke to Pricilla at Stratcol, then to here supervisor Phindi (who refused to give me Stratcol owner's number). I want this money refunded back into my account ASAP, I don't care how. Similar incident has happened b4 with these ********** companies and they paid dearly (Interests on the money + All charges) and if Stratcol and Moneytips want to play these games, they can be my guest. What bothers me is that they know these debits are ********** and they keep debiting on behalf of these ghost companies... PAY BACK THE MONEY asap.

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Replies (1)
StratCol
StratCol's reply10 Apr 2015, 14:53
Official
Hello Tsaa,

Thank you for your enquiry - we will revert your complaint to our User to assist you and will provide your details email and telephone number as per this complaint. If you do not receive feedback fro Moneytips will you be so kind to send us the 8 or 9 digit number on your bank statement to *** so that we can assist you with the complaint.