BT
Busisiwe T

1 reviews | Active since Jan 2012

15 Apr 2015, 11:17

*****

I requested a bank statement from my bank , and I saw a debit order of R129.99, with reference called Moneytips, since I have never had of this company I went to the bank to inquire about this , and had the debit order reversed. The bank gave me details of this company , but only Strap cal limited ***) , and not Moneytips. When I called Strap cal Limited, they told me they were collecting on behalf of Moneytips,and that its a marketing company, my question is that how are they as strap cal limited associate themselves with a company they know nothing about , if they themselves are not ******! I phoned Moneytips on ***, a number I was given by stapCal limited.This number just rings with no answer, and goes to voice mail saying \ am not home right now"*** is this. Strap cal Limited should be investigated"

0
Replies (1)
StratCol
StratCol's reply15 Apr 2015, 15:23
Official
Hello bpat1,

We thank you for your enquiry. We will escalate the matter to our client to resolve a.s.a.p. If for any reason they are unable to contact you on the details as provided in this complaint. Please email the 8 or 9 digit reference number on your bank statement to our *** to able us to assist you.

Regards Stratcol