lC
leonie C
1 reviews | Active since Feb 2015
27 Feb 2015, 15:18
debit order that was unauthorised
this company has deducted 199 from my account without any documentation or signatures from me how can one just debit peoples money with out authority from the account holder ? if its the place i know that deducted the 199 i have sent numerous emails to cancel the service of which i didnt evan recieved yet they dont come back to me this is unacceptable really what can one do to get the money back into my acc?
Helpful (0)
Replies (1)0
Replies (1)
StratCol's replyOfficial
02 Mar 2015, 07:47Hello leonieC,
StratCol is a debit order facilitator and we process transactions for many clients - we would like to assist you with your enquiry- will you be so kind to send us the 8 or 9 digit reference number on your bank statement to our *** email address. With this number we will be able to escalate the query to the correct user to resolve.
Kind Regard
StratCol
StratCol is a debit order facilitator and we process transactions for many clients - we would like to assist you with your enquiry- will you be so kind to send us the 8 or 9 digit reference number on your bank statement to our *** email address. With this number we will be able to escalate the query to the correct user to resolve.
Kind Regard
StratCol
Best regards,
StratCol's reply02 Mar 2015, 07:47
Official
Hello leonieC,
StratCol is a debit order facilitator and we process transactions for many clients - we would like to assist you with your enquiry- will you be so kind to send us the 8 or 9 digit reference number on your bank statement to our *** email address. With this number we will be able to escalate the query to the correct user to resolve.
Kind Regard
StratCol
StratCol is a debit order facilitator and we process transactions for many clients - we would like to assist you with your enquiry- will you be so kind to send us the 8 or 9 digit reference number on your bank statement to our *** email address. With this number we will be able to escalate the query to the correct user to resolve.
Kind Regard
StratCol
Best regards,