Can
Oryt you are a third party i understand. Can i please have the company that asked you to debit my account. Also i would be happy to be sent an emails where i agree to be debited R119 and R139. I cant apply for any contract because i reverse.canc
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Replies (6)'s updateReviewer Update
17 Mar 2018, 05:22My names is Rita Thela *** ***.
's update17 Mar 2018, 05:22
Reviewer Update
My names is Rita Thela *** ***.
StratCol's replyOfficial
19 Mar 2018, 08:18Dear Rio Rita,
We thank you for advising StratCol of your concern.
As you are aware that we are only third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Awaiting your response.
Thank you.
Kind Regards,
StratCol Team
Best regards,
StratCol's reply19 Mar 2018, 08:18
Official
Dear Rio Rita,
We thank you for advising StratCol of your concern.
As you are aware that we are only third party debit order facilitator and collect funds on behalf of companies that is due to them from their clients.
To enable us to assist you further with this matter and refer you to our relevant user that has initiated the debit order , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.
Awaiting your response.
Thank you.
Kind Regards,
StratCol Team
Best regards,
's updateReviewer Update
19 Mar 2018, 09:53Morning my account number is ***
's update19 Mar 2018, 09:53
Reviewer Update
Morning my account number is ***
's updateReviewer Update
19 Mar 2018, 11:06Can i please have the complains department number because its been long and i dont want to be debited month end
's update19 Mar 2018, 11:06
Reviewer Update
Can i please have the complains department number because its been long and i dont want to be debited month end
StratCol's replyOfficial
19 Mar 2018, 12:13Dear Rio Rita,
Thank you for furnishing us with your account number which has enabled us to trace the debits in question.
Kindly be advised that details of our user that has initiated the debit orders has been sent to your email address ***.
Please note that our user has been notified of the matter and a mandate requested thereof.
Once mandate has been received, you shall be advised accordingly.
Kind regard,
StratCol Team
Best regards,
StratCol's reply19 Mar 2018, 12:13
Official
Dear Rio Rita,
Thank you for furnishing us with your account number which has enabled us to trace the debits in question.
Kindly be advised that details of our user that has initiated the debit orders has been sent to your email address ***.
Please note that our user has been notified of the matter and a mandate requested thereof.
Once mandate has been received, you shall be advised accordingly.
Kind regard,
StratCol Team
Best regards,
StratCol's replyOfficial
26 Mar 2018, 09:21Dear Rio Rita,
In reference to the above post.
We have received the mandate where you have agreed to the product offered to you by our user and also provided them with your personal details giving them authority to debit your account with the agreed fee.
The mandate/recording has been forwarded to your ***. email address for your convenience and referral.
We therefore, deem the matter closed.
Kind regards,
StratCol Team
Best regards,
StratCol's reply26 Mar 2018, 09:21
Official
Dear Rio Rita,
In reference to the above post.
We have received the mandate where you have agreed to the product offered to you by our user and also provided them with your personal details giving them authority to debit your account with the agreed fee.
The mandate/recording has been forwarded to your ***. email address for your convenience and referral.
We therefore, deem the matter closed.
Kind regards,
StratCol Team
Best regards,