CB
Corne B

1 reviews | Active since Apr 2016

25 May 2018, 14:10

StratCol

<p>I understand that StratCol is a 3rd party debiting company. Under instruction from Legal Cover my account was debited. Contacting legal cover was a fruitless endeavor as their response was "You gave us authorization". I challenged them to provide me proof and have yet to receive any. So StratCol is debiting me, and it cost me R40 and a trip to the bank.</p>

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Replies (4)
StratCol
StratCol's reply25 May 2018, 14:33
Official

Dear Corne,

Your above post has been acknowledged.

As you are aware that StratCol is a debit order facilitator and we only collect funds on behalf of companies that is due to them from their clients.

To enable us to assist you further with this matter and request the mandate from our user in question as stated above (Legal Cover) , kindly provide us with a 9 digit reference number on your bank statement or the debited account number.

We await your response.

Kind regards,

StratCol Team

Best regards,

CB
Corne B's update25 May 2018, 14:49
Reviewer Update
Hi, I have sent through the number as per your request on a reply on the mail received from you.
StratCol
StratCol's reply25 May 2018, 15:20
Official

Good day Corne,

Thank you for the swift response.

I did receive the reference number and have responded on your email in that regard.

Kind regards,

StratCol Team

Best regards,

CB
Corne B's update14 Nov 2018, 09:51
Reviewer Update
Promised to give me feedback as to why I was debited. never did.