LM
Lana-Marie Malan
1 reviews | Active since Mar 2017
11 Oct 2022, 16:14
Not great customer services/support
Really not happy with the service I have experienced from Strapless SA. I ordered watch straps and upon arrival I realized I ordered it wrongly. I have been struggling for more than a week now to get any sort of communication from them or for the exchange to happen although on their website they promise for it not to be an issue!
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strapless.co.za's replyOfficial
08 Jan 2024, 17:41Hi Lana, thank you for your feedback. We're sorry about the poor service you have received. On our records, we completed the exchange on 13th October 2022. Please let us know if this is not correct.
strapless.co.za's reply08 Jan 2024, 17:41
Official
Hi Lana, thank you for your feedback. We're sorry about the poor service you have received. On our records, we completed the exchange on 13th October 2022. Please let us know if this is not correct.