Pomona storage facility

The Pomona storage site has had no lighting for about 2 months now. it is almost impossible to see your way through the building without lighting, let alone try to get to your stored goods. The goods lift has also been out of order for as long. I enquired over a month ago about the repair of lights and the lift and was told it was being attended to. Today (10/8/22) still nothing. When asking the "manager" on site about the problems i am told it is not his problem - i don't pay for lights and the lift, i pay for rental !!. if you hold back on rental payments, they lock you out of your storage unit, so they have you "over a barrel". Nobody can commit or get answers for clients & a very unsafe environment. Shocking service all around.