Deposit refund totally ignored

My woes started when I wanted to terminate my lease agreement with storagegenie. Their website was running but I count get a confirmation of termination. I proceeded to call any number linked with their name and after being sent from pillar to post, Head office told me they had been bought by Broll in October 2017. After numerous emails I got a response acknowledging my notice. I moved my belongings mid Feb and had paid till end of Feb as per our contract. Then the nightmare of getting my deposit refunded to the sum of R1050 began. I called Janice at Broll who I was told deals with storagegenie customers. Her phone went unanswered for days and emails were never responded to. Eventually I managed to make contact with a Marlize who emailed me a deposit refund form which I completed and sent back and I called to confirm if it was correctly done, to which she confirmed. Mid March still no repayment. I managed to call and was told I should expect my money month end. Still nothing. On the 4th of April I called and sent numerous emails to enquire and was told I need to fill in another deposit refund form and also submit bank confirmation letter. Once again i sent through both documents on the same day. And patiently I waited to no avail. I proceeded to speak to a Paula who then confirmed via email that I will get my money back. To date I am still waiting with the last email from Paula on the 16th with the promise that my money will be paid the following day. I have emails to corroborate my story. I am utterly disgusted with how Broll is handling this matter. I had been with storagegenie for 5years and spent about R80 000 in storage rental without ever defaulting on a payment. They do not care about their clients as I have recently learnt. I feel sorry for existing and future clients that will deal with this establishment. I have lost confidence in Broll as a company. If they didn't want the responsibility of taking over the clients when buying storagegenie, they should have advised them to terminate their leases with their clients. I'm appalled at this company and how they conduct themselves.