Ripp of from Midrand Storage

Name: Lungile Ntuli Contact number:***

Im fighting a loosing battle with Midrand storage, Im not getting feedback from Lebo.

My account has been im arrears, last payment made and also confirmed by them that i owed December to January and current month February. I made payments 1st payment was R4500 on 31January 2020 and second R2000 on the 6th February 2021 the total payment was R6700 and as latest invoice send now in February amount due was R2850.

I noticed that these 2 payment made are not updated, I was advised to send POP which I did and Lebo confirmed that payment was not updated but she will do it.

I followed up on credit that is available, Im told that its R436.47 because they charged a penalty of R151.32 every month. According to them I have having issues from September till January. R151.32= R756.60 my account should be in credit with R3600.

Please help