1 reviews | Active since Apr 2014
Stor-Age - *********** STAFF!!!!!!
On the morning of the 14th of November 2015, I booked and paid for my furniture to store for a month<br> Takalani assisted me on my arrival in store whereby I specifically asked that I want to pay for everything and give notice on the same time, seeing that my furniture will only be stored for a month due to the fact that I was busy moving house. Christelle assisted Takalani to make the necessary changes & updates on the system. Much to my dismay Thakalani never added anything on the system.<br> <br> On the 2nd of January a debit order of R1343.90 was deducted of my account.<br> I contacted Constantia Kloof Office on the 4th of January 2015 ad was met with very unprofessional service and referred to the terms and conditions page!!!!<br> <br> <br> Clearly customer Service, is not on their priority list!!!!<br>
Hi Antionette
We understand your frustration, however we can confirm that we have not received written notice of your intent to vacate your storage unit. As such the debit order for your rental will have been placed.
Your Lease Agreement states that a written notice of your intent to vacate is required. If you are able to send us this notice we will most certainly return your rental.
Kind regards
Stor-Age
Hi Antionette
We understand your frustration, however we can confirm that we have not received written notice of your intent to vacate your storage unit. As such the debit order for your rental will have been placed.
Your Lease Agreement states that a written notice of your intent to vacate is required. If you are able to send us this notice we will most certainly return your rental.
Kind regards
Stor-Age