Shocking and unsympathetic

The treatment from Store Age has been nothing short of shocking. I have been a valued client paying up front 2 years running on 2 units ( spending in excess of R80,000) . Naturally I have not been able to access my unit which lease ends on 30th of April, for 6 weeks, and now due to level 4 restrictions, I'm not sure when I can feasibly access it. Despite wasted emails trying to explain this, Store Age still want to charge me a full months rent??? It beggars belief. So they are penalising me for a world pandemic, and to boot I'm earning no money at all at the moment, yet they keep counting their cash. They cant even get ( or shouldn't be if they are obeying the law) new business now anyway. Shameful business practice, when all around are trying to pitch in and help.