GT
Glen T

1 reviews | Active since Nov 2009

18 Nov 2020, 13:21

Rude and Aggressive Manager - Sunninghill

As a customer for over 2 years, I have only had bad experiences. Random and exorbitant increases including during lockdown. Shocking customer service when they mess up. The final straw today is a rude and aggressive manager who says there are no dustbins on the entire site for me to dispose of a bottle and a sweet wrapper. I am told it is a "hygiene policy" I am then told if I must dispose of it I can put it in the female sanitary bin in the toilet. Unbelievable. Find somewhere else to store your stuff. Trust me.

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Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply18 Nov 2020, 16:36
Official
Hi Glen. We take the health and safety of our customers seriously and adhere to strict social distancing and hygiene practices wherever possible, as was communicated by our store manager. We will make contact with you directly to discuss this matter further. Thanks, Stor-Age.