HN
Heleen N
1 reviews | Active since May 2018
10 Jan 2022, 17:35
Pathetic service
Pathetic service at Pe Branches. Not replying to email/whats app line. When someone finally got back to me at 4pm..as soon as i rep**** the automated response came up..saying office closed now. Can the manager please contact me.. ***
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Stor-Age Self Storage's replyOfficial
18 Jan 2022, 08:30 Hi Heleen. Thank you for your review, we greatly appreciate your feedback. Our team try their very best to respond to all of our customers’ queries in a prompt and professional manner, however, as you messaged our WhatsApp line after working hours (8 am-5 pm), an automated response was sent out instead. We have informed our Sales team about this matter, and they have reached out to you to answer any questions you may have. If you would like to discuss this matter further, you are welcome to send your feedback to ***.
Stor-Age Self Storage's reply18 Jan 2022, 08:30
Official
Hi Heleen. Thank you for your review, we greatly appreciate your feedback. Our team try their very best to respond to all of our customers’ queries in a prompt and professional manner, however, as you messaged our WhatsApp line after working hours (8 am-5 pm), an automated response was sent out instead. We have informed our Sales team about this matter, and they have reached out to you to answer any questions you may have. If you would like to discuss this matter further, you are welcome to send your feedback to ***.