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shiwal S

1 reviews | Active since Nov 2017

15 Dec 2022, 17:48

Pathetic service

Pathetic worst service ever Kept receiving invoices despite having cancelled my unit and put in my notice in advance Plus paid an extra month's rental I was invoiced an extra two months rental I kept getting promises for it to be sorted out however it never materialized

I communicated with a guy by the name of Mark from Berea office Who said he would investigate and failed to do so Pathetic service Save yourself the heart ache and never deal with these people

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Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply22 Dec 2022, 15:46
Official
Thanks for taking the time to write to us. As you made payment into our Mount Edgecombe branch’s account and not into our Berea account, there was an error with your refund. We believe Mark has been in touch to update you. Should you want further feedback, please get in touch with him directly.