EL
Ettienne L
1 reviews | Active since Apr 2019
11 Oct 2021, 11:27
Out entire units contents ****** after 3 years of being a loyal client
Out entire units contents ****** after 3 years of being a loyal client. They cant give us any report on tag or cameras.Only referred mattet to insurance month later when I got aggresive.Assesor now also not keeping up on promises.Look at these feedback.Bunch of *********..will post indepht review asap so dont be fooled by this mafia!
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Replies (2)
Stor-Age Self Storage's replyOfficial
15 Oct 2021, 06:58Hi Ettienne. Thank you so much for taking the time to leave a review. We have reached out to our assessors and are awaiting the official report for this specific incident. Once we have received the report, we will follow the necessary steps to resolve this matter. We thank you for your patience and understanding.
Stor-Age Self Storage's reply15 Oct 2021, 06:58
Official
Hi Ettienne. Thank you so much for taking the time to leave a review. We have reached out to our assessors and are awaiting the official report for this specific incident. Once we have received the report, we will follow the necessary steps to resolve this matter. We thank you for your patience and understanding.
EL
Ettienne L's updateReviewer Update
15 Oct 2021, 08:35Had to call Assesor after promises to call me back.He could not check progress on claim and PROMISED once more to call -NO CALL.
He mentioned he is not sure if I am on the payment list for today or next week as they do it in diffirent "batches" call was recorded.Begged Stor-Age for years to stop debit on my Standard Bank as I paid via eft on time every month for more than 3 years.Only checked R10000's of bank fees due to debit that ran.You guys are really not fair!!!!!
He mentioned he is not sure if I am on the payment list for today or next week as they do it in diffirent "batches" call was recorded.Begged Stor-Age for years to stop debit on my Standard Bank as I paid via eft on time every month for more than 3 years.Only checked R10000's of bank fees due to debit that ran.You guys are really not fair!!!!!
EL
Ettienne L's update15 Oct 2021, 08:35
Reviewer Update
Had to call Assesor after promises to call me back.He could not check progress on claim and PROMISED once more to call -NO CALL.
He mentioned he is not sure if I am on the payment list for today or next week as they do it in diffirent "batches" call was recorded.Begged Stor-Age for years to stop debit on my Standard Bank as I paid via eft on time every month for more than 3 years.Only checked R10000's of bank fees due to debit that ran.You guys are really not fair!!!!!
He mentioned he is not sure if I am on the payment list for today or next week as they do it in diffirent "batches" call was recorded.Begged Stor-Age for years to stop debit on my Standard Bank as I paid via eft on time every month for more than 3 years.Only checked R10000's of bank fees due to debit that ran.You guys are really not fair!!!!!