TV
Tanya V

1 reviews | Active since May 2016

09 Jan 2021, 08:12

Not getting my deposit back taking forever

Somerset Mall Stor-age. I gave my notice on 15 December emptied my space by the 19th. I handed the keys over on the 28th and still have not received my deposit back. Every time i phone the lady will enquire and get back to me but never does. Feel this is an acceptable.

0
Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply11 Jan 2021, 08:51
Official
Hi Tanya, thank you for reaching out. As per your tenant agreement deposits are returned within 14 days and we can confirm that yours was paid on Friday 08 January 2021. Please let us know if you need any further assistance. Thank you, Stor-Age