No understanding

I am rather disappointed with Stor-Age Tokia.

When the news broke of the UIF Ters that has been suspended I immediately emailed them to advise I was not able to pay the account because I re**** on that money to cover my monthly installment.

I am not the kind of person to leave accounts unpaid but we can all agree we are in a terrible situation with the Covid-19 epidemic and depending on government is not the greatest either.

Again for the second time I received an email but this time it's a letter saying that I should pay the account plus the fee for late payment. It is also mentioned that legal fees will be for my account for no payment which is extremely unfair!

I asked via email in April to lower to monthly cost and I included the letter from my company confirming the less 20% on my salary as of May. They responded with no sense of understanding saying that according to the contract I signed the full monthly payment should be made.

The stress of meeting monthly debits as a single mother with no financial support from my ex husband is getting so much harder.