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nelisiwe M

1 reviews | Active since Sept 2011

03 Jul 2015, 15:14

My goods were ****** from Self Stor-age

I have no choice but to report this to the world. Sometime in 2013 I took my good to the Stor-age in 32 Rosettenville Road, Village Main, City. After almost seven months i went to collect my goods, but to my surprised my TV set, and other staff were no longer there and when I report the matter to the Storage they told me I was not the only one who has reported the missing goods and they ask me to come to the Stor-age because the suspect is one of their employees. When I get there the police were there and they were busy investigate the suspect who happened to be the employee and he confirmed that he did stole the goods and the case was opened. We went to court and the final agreement was that they will pay back all my ****** goods. Andreas Seaton the manager promised that I will be refunded and they I must bring a quotation for the goods ****** and I did as he requested. I kept on calling him, emailing him about the way forward and he kept promising that they will pay and Instead he said asked me to email him another quotation and I did, but I never got the money. When I call him again I was told that he's longer working there. Pls help

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Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply06 Jul 2015, 14:44
Official
Hello wozanawewozanawe,

Hi Nelisiwe

We can confirm that your insurance claim is already completed and payment was made on the 22 of May 2015. Would you please confirm this in your account? Please do not hesitate to contact us if there are any further queries.

Kind regards
Stor-Age