DC
Dillen C
1 reviews | Active since Jan 2022
04 Jan 2022, 07:24
Money Hungry
They are Money hungry. The storage fee is ridiculously high. It is more expensive per square meter than a flat that has electricity, is dustproof and has better security. It is really difficult to get the contract I signed due to it being on the web. They deducted from me after I payed the rent. It is also difficult to get in and out of the storage area with a big vehicle. Lastly the experience was just very poor. I would not recommend this storage facility to anyone.
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Stor-Age Self Storage's replyOfficial
06 Jan 2022, 08:52 Hi Dillen. Thank you for taking the time to share your experience with us. We set a very high standard for ourselves and try our best to accommodate each and every one of our customers, so it is very disappointing to hear that your experience was not satisfactory. Although our contracts are electronic to reduce paper wastage, our team did send you a PDF version as requested. As you selected the debit order option, our system automatically deducted the amount due on the agreed-upon date. If you would like to discuss this matter further, you are welcome to send your feedback to ***.
Stor-Age Self Storage's reply06 Jan 2022, 08:52
Official
Hi Dillen. Thank you for taking the time to share your experience with us. We set a very high standard for ourselves and try our best to accommodate each and every one of our customers, so it is very disappointing to hear that your experience was not satisfactory. Although our contracts are electronic to reduce paper wastage, our team did send you a PDF version as requested. As you selected the debit order option, our system automatically deducted the amount due on the agreed-upon date. If you would like to discuss this matter further, you are welcome to send your feedback to ***.