Head Office need to focus on their administration.

Signing up and general service during the lease period: 5 Stars! After I'd given sufficient notice my account was still debited the next month: 1 Star! After sending emails and following up myself, I only got the deposit back 31 days later, the lease agreement states 14 days to receive the deposit: 1 star! No communication from Head Office to apologise for the inconvenience: 1 star!