DO NOT USE THEM!
Would not recommend the Kempton Park branch at all. I was not told of the limited access with regards to hours I can get into the premises. I had to find an alternative to store my furniture within 12 hours. Now I am struggling to get my refund. The expectation from a client is to pay and once the funds are cleared, only then do we have access to the unit. I have to wait up to 14 days to get my refund. This has inconvenienced me financially because I have had to pay for 2 units where as, if the consultant had explained about the limited hours, all this could have been avoided. The fact that I am told by the consultant that the finance department covers all branches in South Africa, is not my problem. Their ineptitude to deliver a service has caused a major problem for me financially.
