OI
Ofentse I
1 reviews | Active since May 2022
16 May 2022, 11:14
Deposit NOT PAID
Rooihuiskraal Stor-age..every week i am told that i will get my deposit on Friday, and that they can see that its been processed, its been 4 weeks now, and still i have not been paid back my deposit. its interesting how they so helpful when they want your money and call you back, but the same energy is not used to pay back the deposit.
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Stor-Age Self Storage's replyOfficial
17 May 2022, 11:35Thanks for taking the time to write to us! We're so sorry to hear that your recent experience was not up to standard. We have reached out to our team, who have advised us that your deposit will be refunded as soon as possible. If you'd like us to get in touch to discuss your concerns further, please don't hesitate to email us at feedback @ stor-age.co.za. Thanks, Stor-Age.
Stor-Age Self Storage's reply17 May 2022, 11:35
Official
Thanks for taking the time to write to us! We're so sorry to hear that your recent experience was not up to standard. We have reached out to our team, who have advised us that your deposit will be refunded as soon as possible. If you'd like us to get in touch to discuss your concerns further, please don't hesitate to email us at feedback @ stor-age.co.za. Thanks, Stor-Age.