FS
FRIK S

1 reviews | Active since Aug 2010

28 Jun 2015, 08:21

Cannot move in - after contract signed - POOR SERV

Done contract and confirmed with Edelweiss Scott before I left for Kuruman . Nelson confirmed that I could move in on 27/28 June 2015 as I returned from Kuruman, but that I must have the deposit in cash with me. Rented trailer to be back on 28 June 2015. On arrival 07:30 on 28 June 2015 no-one could help me wrt allocated storage holder and informed that I must come back on Monday - 29 June 2015. Poor MANAGEMENT - Who must done what between Nelson, Edelweiss Scott or Cindy Fourie (Operational Manger).<br> <br> Breach of contract and held Stor-age responsible for rental of removal trailer.

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Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply29 Jun 2015, 15:10
Official
Hello friks,

Hi Frik

Thank you for getting in touch with us. To confirm, our Store Manager, Cindy, has made contact with you and we hope that you have received the level of service you expect. Please do let us know if there is anything else that we can assist with.

Kind regards
Stor-Age