LM
Lin M
1 reviews | Active since Aug 2013
02 Mar 2021, 10:55
Bad customer service
I agreed to store my goods for 1 month( 01/02/2021) & i was informed to collect my goods on the 28/02/2021 of which i did, & today 02/03/2021 i was debited R1049.02 from my account instead of refunding me my deposit.
Helpful (0)
Replies (3)0
Replies (3)
Stor-Age Self Storage's replyOfficial
02 Mar 2021, 11:35Hi Lin M,
Thank you for your feedback.
Please can you confirm which of our Stor-Age facilities you were storing at so that we can investigate this further for you.
Thank you,
Stor-Age
Thank you for your feedback.
Please can you confirm which of our Stor-Age facilities you were storing at so that we can investigate this further for you.
Thank you,
Stor-Age
Stor-Age Self Storage's reply02 Mar 2021, 11:35
Official
Hi Lin M,
Thank you for your feedback.
Please can you confirm which of our Stor-Age facilities you were storing at so that we can investigate this further for you.
Thank you,
Stor-Age
Thank you for your feedback.
Please can you confirm which of our Stor-Age facilities you were storing at so that we can investigate this further for you.
Thank you,
Stor-Age
LM
Lin M's updateReviewer Update
02 Mar 2021, 11:44hennospark, I need my refund ASAP as i also didnt give you any problems paying you. your customer services is really poor & for the fact that you are busy debiting my account. You cant tell me that my refund will be done on Tuesday & when i follow up today, you tell me about " it depends on the batch" where does the batch concern me? you better process my refund this very same day. Terrible experience i received thus far.
LM
Lin M's update02 Mar 2021, 11:44
Reviewer Update
hennospark, I need my refund ASAP as i also didnt give you any problems paying you. your customer services is really poor & for the fact that you are busy debiting my account. You cant tell me that my refund will be done on Tuesday & when i follow up today, you tell me about " it depends on the batch" where does the batch concern me? you better process my refund this very same day. Terrible experience i received thus far.
LM
Lin M's updateReviewer Update
02 Mar 2021, 22:27stor-Age Hennospark, REFUND MY DEPOSIT!
LM
Lin M's update02 Mar 2021, 22:27
Reviewer Update
stor-Age Hennospark, REFUND MY DEPOSIT!