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1 reviews | Active since Jul 2016

03 Jul 2018, 11:11

Bad customer service

I have been wanting to use the storage at the Randburg Branch (Bram Fischer Road). The sales service was good. The after sales service very bad. Response very bad, IF there was a response. Quite an arrogant attitude as well. This from the Branch manager I was shocked to hear. I cancelled with the Randburg Branch to say the least. The impression I got was that they don't care about the customers they only want sales. Very disappointing experience.

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Replies (1)
Stor-Age Self Storage
Stor-Age Self Storage's reply04 Jul 2018, 11:21
Official

Hi, thanks so much for getting in touch. We would be really grateful if you can send us some more information with regards to your comments to ***. We really value your feedback. Thanks, Stor-Age