Missing in action

<p>Ordered a double din Android navigation unit LAST MONTH (3 weeks ago -23rd of June 2017), after issues with TNT couriers I was promised package will be sent via FEDEX on the 5th of July 2017. After sending endless emails this week about my missing FEDEX tracking number i finally received it (Addressed to me (MY NAME). Numerous calls to FEDEX, had to fill in forms because package stuck at customs because of missing delivery information. few days after, followed up again. Being told by FEDEX that package is still at customs. R5000 needs to be paid for import tax. Weird considering i bought device for R2500. Spent hours on the phone with FEDEX trying to resolve the issues. Contacted STOP SHOP Again (Been emailing them since i noticed package missing on TNT tracking system), Just to be told that they have in fact sent me incorrect tracking details and that i must just be patient with my delivery. (PS. already 3weeks since ordering and after being promised that package was sent on the 5th Of July 2017!!!!)</p> <p>I almost paid for someone else’s import tax because of their horrible service. I have been patient, (3weeks is a lot longer than their claimed 7 to 10 work days…….)<br />Sent them an email this morning telling them that if my package (MY CORRECT PACKAGE addressed to ME) is not sent by the end of today 2017/05/14), they will have to cancel order and refund me in total so I can order device from another supplier that can actually deliver as claimed.</p>